PODCAD

Terms & Conditions

Last updated
10 October 2026
Issued by
Podcad Industries Pty Ltd

These terms apply to your use of the PODCAD website. By using this website, you agree to them. If you don’t agree, please don’t use the website.

About us

This website is operated by Podcad Industries Pty Ltd, trading as PODCAD (“PODCAD”, “we”, “us” or “our”), a custom orthotics manufacturer based in Port Lincoln, South Australia. In these terms, “you” means anyone who accesses or uses the website.

Using this website

You may use this website for lawful purposes, such as learning about our products and services, enquiring about an account or contacting us. You must not:

  • use the website in a way that breaches any law or the rights of any person
  • attempt to gain unauthorised access to the website, its servers or any connected systems
  • introduce viruses or other harmful code, or interfere with the website’s operation or security
  • submit information that is false or misleading, or that you’re not entitled to share

We may change, suspend or restrict access to all or part of the website at any time, including for maintenance.

Information only, not clinical advice

PODCAD supplies custom orthoses to podiatrists and other clinicians. The content on this website is general information about our products and services. It is not clinical advice and is not a substitute for the professional judgement of a qualified practitioner. Decisions about assessment, prescription and treatment remain the responsibility of the treating practitioner.

If you’re a patient, please speak with your podiatrist or health practitioner about your care.

Orders and accounts

Information on this website is not an offer to supply. Orders, pricing and account arrangements are agreed with you directly when you open an account with us, and our Shipping & Delivery and Warranty policies also apply to orders.

Accuracy of information

We take care to keep this website accurate and up to date, but we don’t guarantee that all information is complete, current or free of errors. Products, services and timeframes may change without notice. Turnaround and delivery times are estimates only, and services described as planned or coming soon are not yet available.

Intellectual property

Unless otherwise stated, the content on this website, including text, photographs, graphics, logos and the PODCAD name and brand, is owned by or licensed to PODCAD and is protected by Australian and international intellectual property laws.

You may view and print pages for your own reference. You must not copy, reproduce, modify, distribute or commercially use any content without our prior written consent. Third-party names and logos shown on this website belong to their respective owners.

Links to other websites

This website may link to third-party websites and apps, such as the Apple App Store and Instagram. These links are provided for convenience only. We don’t control, and aren’t responsible for, the content, availability or privacy practices of those websites, and a link doesn’t mean we endorse them.

Liability

Nothing in these terms excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by the Australian Consumer Law or any other law that cannot lawfully be excluded or limited.

Subject to that, and to the extent permitted by law, PODCAD is not liable for any loss or damage, including indirect or consequential loss, arising from your use of, or reliance on, this website or any website linked to it. Where our liability cannot be excluded but can be limited, it is limited to the extent permitted by law.

Privacy

Our Privacy Policy explains how we collect, use and protect personal information, including information you send us through this website.

Governing law

These terms are governed by the laws of South Australia, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of South Australia and the courts that can hear appeals from them.

Changes to these terms

We may update these terms from time to time. Changes take effect when they are published on this page, and the “last updated” date at the top of the page shows when they were last revised.

Contact us

If you have a question about these terms, email [email protected] or call 0417 081 409.

Work with PODCAD

Designed by a podiatrist, for podiatrists.

Open an account, send through your first prescription, or talk a case through with our clinical team.

Hours
Monday to Friday, 9am to 5pm
Turnaround
Typically 7–10 business days